Client Testimonials

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service very seriously.

See for yourself by checking out what our borrowers have to say below or by visiting the major review sites.

VA Loan Reviews

We're here to make you happy.


659 Total Reviews


1984 Total Reviews


785 Total Reviews

Review ratings as of Feb 19, 2021

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"Very professional compared to other mortgage companies that I've worked with in the past."

Saved over $400 monthly

Shane M.

More Testimonials


Jose & Barbara M.

"Barbara and I greatly appreciate everything you have done for us in the refinance of our new home...We couldn't have found a better financial officer like you. You couldn't believe how many financial institutions reached out to me after I carefully looked at every option. Yes, you were the right person for our needs, and even though, I have given you a 5* rating, I don't mind giving you another 5*++ rating. Barbara and I wish you all the best in the world, and again to thank you for all the help you are giving to our's a blessing to have people like you dedicated to the work you are doing for us. I have been in-and-out the VA Medical Center for the last 50 years, and I will certainly spread to my fellow Veterans needing your expertise."

Charles & Sandra H.

"When “Low Rates” loan officer(s) began contacting us by phone and mail, we thought they were telemarketers with annoying phone calls. Then, one day we decided to give in to the demands. We were convinced that it was not a joke. Long story short, Low Rates re-financed our home via paying off what was a significantly high rate to a lower rate of 2.75%. We are pleased and thrilled that we succumbed to a annoyance and allowed agents of Low Rates to assist us in putting a little extra cash in our pocket. Our sincere thanks to you. I pray you will be able to put a smile on the face of many others. God Bless each of you. Again, our sincere thanks

Angela B.

"Jacob Clark Rocks!! I have owned my home since 2004 and I've done business with Low VA Rates before. However, I must say the customer service, professionalism, and my overall experience this time was an absolute 10!! This is wholly due to my loan officer Jacob Clark. He consistently went above and beyond through email and telephone correspondence, to make sure I understood the process and where we were in the process and why. He really gave me a lot of confidence in your company and in your products. Even when there was a snag (like getting my appraisal done in a timely manner), he stayed on top of it and insured I was aware of what was going on. His care, commitment, and professionalism caused me to recommend approximately 12-15 other family members and friends, telling them all to ask for him by name! "

James R.

"Tracy was extremely efficient and quick to respond whenever I reached out to her. I cannot stop telling my co-workers at the DoD about the great experience I received from your office."

Jon Y.

"The best refinance experience I have ever had. Excellent service by all at Low VA Rates. Thank You, Low VA Rates."

Michael & Deborah G.

"My wife and I would like to thank all of you who helped us with the refinance of our mortgage. All of you who were involved were a pleasure to work with and extremely helpful at every turn. I would highly recommend your company to any veteran seeking mortgage services."

Morris & Donna W.

"We would like to say that Eric Bunch did a wonderful job with our loan refinance. He and his staff are very professional and knowledgeable and were always available to answer any questions we had! We will not hesitate to recommend you to anyone should the occasion arise."

Maria L.

"We thank you very much for making it easy to do our refinance. I hope that you will not mind too much for me to pass the word around and to give out the phone number of Low VA Rates and to give out your name as the best agent!"

Don G.

"I fully appreciate the support provided by those involved in my refinancing experience. They were very professional and efficient. I have already referred others to Low VA Rates for their loan needs. Brandon and all the others were great."

Ted C.

"Tracy, I want to thank you for a wonderful experience in doing all the things you have done for me to get what I was looking for in this special loan. Your hard work and guiding me through the process and a very special caring you have toward military personnel. If your company has an employee of the month or year let me know. I will send them a book on why you deserve to be the one. I have never had the opportunity to have such a caring sweet lady that really is out to make sure her clients are happy and well satisfied on their financial situations. Tracy you are just like a special friend that never gives up. Thank you so much, you have made me very happy."

Jerome O.

"I highly recommend Low VA Rates for home finance or refinance needs. They are a professional and dedicated team of experts in both areas and are willing to provide excellent service for home purchases or refi requirements. The process flow in my experience with them went smoothly and without obstacles which is why I speak to their expertise and professionalism. Truly a committed group of personnel, in particular, Porter Perkins, who I had the pleasure of working with in my endeavor. Thanks again Porter and Low VA Rates."

Barbara M.

"Our review was 5 stars! We loved working with Low VA Rates, Andrew and the team there! It was a great experience! Professional and caring. All questions were answered in real time and in simple, non-mortgage business people can understand. Andrew was outstanding to work with! He really shows care for his customers. I will definitely recommend Low VA to all our Veteran family and friends!"

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